Privacy Policy
Effective Date: August 1, 2016
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Achpill Consulting Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website (www.achpill.com) and use our investment services.
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1. Information We Collect
We may collect the following types of information to provide and improve our services:
Personally Identifiable Information: Your full name, email address, phone number, and country of residence.
Identity Verification (KYC) Data: To comply with financial regulations, we may need to collect government-issued identification documents and proof of address.
Financial and Investment Data: Your chosen investment plan, contribution history, and bank or payment account information to process transactions.
Billing Information: Your credit/debit card details or other payment account information, which is securely processed through our third-party payment gateways. We do not store your full credit card information on our servers. Technical and Usage Data: IP address, browser type, device information, pages visited, and interactions with our website, collected through standard analytics tools.
Voluntary Information: Any additional information you choose to provide through contact forms, surveys, or direct communications with our team.
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2. How We Use Your Information
Your data is used for the following specific purposes:
Creating and managing your investment account and providing our services.
Processing your investment contributions and managing payments securely.
Complying with legal and regulatory obligations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
Send you important account updates, performance reports, transaction confirmations, and newsletters (you can unsubscribe from marketing communications at any time).
Analyze and improve our website functionality, user experience, and service offerings.
Prevent fraud, enhance security, and protect the integrity of our platform.
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3. Data Sharing and Disclosure
We do not sell your personal data. We only share your information with trusted third parties under strict confidentiality agreements for essential business purposes:
Service Providers: We partner with companies that provide services such as platform hosting (e.g., Wix), secure payment processing, data analysis, and email communication.
Regulatory Authorities: We may disclose information to legal or regulatory bodies when required by law, court order, or to comply with legal process.
Professional Advisors: We may share data with our lawyers, accountants, or auditors for professional advice and internal operational management purposes.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data will be transferred as part of such transaction, in accordance with the commitments made in this Privacy Policy.
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4. Data Security
We implement robust technical and organizational security measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption of data in transit and at rest, strict access controls, and a secure server infrastructure. All payment processing is encrypted and managed through PCI-compliant gateways. While no system is 100% impenetrable, we are deeply committed to protecting your information.
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5. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
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6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, remember your preferences, and compile analytics. You can manage or disable cookies through your browser settings, although this may affect the functionality of our site.
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7. Your Rights
You have the right to:
Access, correct, or request deletion of your personal information.
Request a copy of the data we hold about you.
Withdraw your consent to receive marketing communications at any time.
Object to the processing of your data in certain circumstances.
To exercise these rights, please send a written request to our contact email address below.
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8. International Users
If you access our site from outside of Paraguay, your information may be transferred, stored, and processed in Paraguay. By using our services, you consent to such transfer, storage, and processing.
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9. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." For material changes, we may also notify you by email.
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10. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us at info@achpill.com